The key to all of this lies in understanding the patient and what they want. People will find a way to pay for what they want (the key to your financial discussions.) Your case acceptance becomes a lot easier when you are talking to patients about what they want instead of talking to them about care they weren’t aware they … Read More
What Do Reviews Have To Do With Finding More New Patients?
Do you remember the story of the Dallas bride and groom who launched a social media campaign against their wedding photographer for a dispute on a $125 charge – a campaign that ended up destroying her business?Well, the wedding photographer sued for defamation of character and was awarded 1.08M. I was so happy to finally see the business owner come … Read More
How Do You Find Good Team Members?
Dr. Nate Lester graduated school in 2005 and wanted to move back to rural Wyoming where he grew up. His dad was a cattle rancher, and now he lives and works on the cattle ranch. He has 50 head of cows (I am assuming that they are still attached to their bodies – but I was afraid to ask), and ... Read More
Do You Feel Stuck?
At our last Diamond Coaching Members Retreat, we spent A LOT of time going over this one key: What got you to where you are today - Won't get you to where you want to go tomorrow! In fact, I had our team cut-up the 10 minute video where Dr. John talks about this and lays out the plan to ... Read More
The Cold Hard Truth About Doubling Your Dental Practice Production
Do you need or want more new patients? If you answered “yes” then this might be the most important thing you read this year. Because, through my 25+ years in dentistry there is one thing that I have seen in more practices than anything else and that is that they are all out of capacity! What does that mean? It … Read More
Understanding the 2017 Perio Code 4346
Understanding and applying the new 2017 gingivitis code 4346. I have received many questions about this new code, When is it appropriate to use it? What will insurance cover? What are the limitations we have when billing with this code? All important questions, that I will cover in this video blog. What I find interesting about this code is that ... Read More
BAD headlines, BAD news for dentistry
“Court orders dentist to pay $85,000 to employee fired for safety complaint.” “Fears for more than 11,000 dental patients who could have been exposed to HIV and Hepatitis due to poor cleaning and sterilization” “Dentist accused of being a menace to the public health faces 17 OSHA violations and a revocation of his license.” When it comes to headlines like … Read More
3 Magic Words for Implant Case Acceptance
The other day, I mentioned that there are only 3 ways to increase revenue in your dental practice. Get more new patients Increase the average value of the current patients you have Increase the rate in which your patients accept treatment The BEST way that I have discovered to increase the rate at which patients accept treatment, and the way ... Read More
Explode Your Implant Case Acceptance
Did you know that 65% of all production completed in the Restorative Department in a dental practice is referred from hygiene? This is why my first question is always… “Is your hygiene team trained in case presentation skills?” followed by, “How do you create the environment in which patients say ‘yes’?” The old paradigm for Case Presentation was to educate, ... Read More
How to Get a $35,000 Increase for Each Hygienist with Sealants
I’m a big advocate of same-day sealants. When possible, place sealants the same day they’re diagnosed since sealants are the #1 canceled or failed appointment. We live in an express-lane, fast-paced on-the-go world. People are busy. It’s hard for parents to get their children here. So part of getting them to say ‘Yes’ to move forward is saying, “Hey we … Read More