In one of our recent member retreats, a doctor asked me how he can get one of his associate dentists to offer more same-day treatments? Another asked me what he could do to get their hygiene to offer more sealants? Motivating team members to do what we ask them is an age-old question and has been studied extensively. …
Should Your Dental Practice Be Opened On Sundays?
I get this question asked a lot. Should I be open on Sundays? There are a lot of people who can’t take time off of work (or don’t want to). So offering Sunday’s is convenient (and we know patients love convenience). It could also be considered a competitive advantage if there are few practices opened on Sunday, or maybe you’re …
Why New Patients Are Not The Answer To Your Problems
Over the many years of owning several practices and now consulting, there are some really important stats that have made a huge impact on the way I do things. This is one of those stats. 80% of the revenue that you will get from a patient comes in the first 18 months they are in your practice. When I realized …
The Uncomfortable Truth That Is Sinking Most Practices
Imagine you’re going on a cruise and as you board the ship with the others, the captain is there greeting all 200 passengers by name as they come up the gangplank. “Wow!” you think. “How does he do that?” As you walk past one of the crew members, you ask them how the captain knows all the passenger’s names? …
How to Track the True Profitability of Your Practice
January 24th at 8pm Eastern