Why You May Have A Capacity Problem (And Don’t Even Know It)

Eliminating Capacity Blockages Here’s a question for you? Does your practice have a capacity problem or a demand problem? Because you’re dealing with one or the other right now. Most dental practices we work with start out saying they have a demand problem and they think they don’t have enough new patients coming in through the door. You may think … Read More

How To Fill Your Schedule During Coronavirus

Transcript   So one of the things that we talk about when it comes to keeping the schedule full (now, granted we know this is a temporary blip for many practices, right?) is because six months ago, many of us were closed.   So we started talking about this in March, the need for schedule forecasting and, trying to fix … Read More

How To Increase Your Hygiene $327,808 By Building Massive Value

Missing hygiene patients is an untapped goldmine in your practice.   The potential production increase by recovering these missing patients can be in the hundreds of thousands of dollars each year.   The reason I see a lot of missing hygiene patients is because we’re not properly communicating the value to them.    Hygiene needs to focus on building value. … Read More

How we get 80% Of Our Patients to Accept Fluoride Treatment

One of the biggest mistakes that hygiene makes is the way they approach treatment.    They automatically dismiss treatments because they make assumptions about the patient.    For example, we think when most insurance doesn’t cover a particular treatment, the patient won’t want it.   I see this all the time when I look at the fluoride acceptance rate.   … Read More

The Truth About Vaping

As dental professionals, it’s vital to know the risks facing patients today. The dental industry has known about the risks of smoking for decades, but the recent explosion of vaping (especially in teenagers) has now become an epidemic. According to the Perio-Implant Advisory, “The problem is that vaping is thought to be a safer alternative to traditional tobacco products, but … Read More

Changes to Periodontal Classifications

You may or may not be aware of some changes to the classification of periodontal disease.For those that have attended our periodontal explosion program, or have had coaches in your office, you may remember in our scientific section, we talk about how in November of 2012 the American Academy of Periodontology (AAP) collaborated with the European Federation of Periodontology (EFP) … Read More

Is Your Periodontal Policy Putting You at Risk?

Periodontal care has become a serious liability risk for dental practices. This one serious untreated condition is responsible for lawyers ruining more dentists’ lives than any other… I am often asked to review practices and highlight areas of opportunity. An area that is almost always predictably low is Periodontal Services. Prior to the review, each doctor is asked what their ... Read More

Facilitating Patient Behavior

I saw this quote from Dr. Donald Berwick, the Director of Medicaid and Medicare and it really made me think. He said, “Healthcare is broken. We have set up a delivery system that is fragmented, unsafe, not patient-centered, full of waste, and unreliable. Despite the effort of the providers, we built it wrong. It is not built for modern times." ... Read More