Below you'll find a list of all posts that have been categorized as “Hygiene Profitability”
I’m a big advocate of same-day sealants. When possible, place sealants the same day they’re diagnosed since sealants are the #1 canceled or failed appointment. We live in an express-lane, fast-paced on-the-go world. People are busy. It’s hard for parents to get their children here. So part of getting them to say ‘Yes’ to move forward is saying, “Hey we …
Since the benefits of fluoride are so powerful, make sure every single patient understands it’s value. The key is how you introduce it to them. First, look for verbal cues such as: “How many cavities do I have?” “Bad teeth run in my family” “No matter what I do, I always seem to have a problem.” When they make one …
by Wendy Briggs, RDH There have been some exciting new developments regarding CAMBRA, caries management by risk assessment. This is something that we are teaching many of our hygiene providers to utilize in the course of hygiene appointments. Some exciting new changes for 2014 is that there are now codes from the ADA and CDT that can be added to …
Trying to compete on price and succeed? You won’t, it’s impossible. There is always someone willing to go lower. I think it’s crazy to try and compete on price. I think the overwhelming evidence suggests those who win compete on service. So, to realize potential in hygiene, we must be sure that we are maximizing all three roles of a …
At a recent meeting with my upper level coaching members, we recognized several practices that have reached record production in the last few months. The common denominator in these highly productive practices is most often, Exceptional teams. When you study these exceptional teams, certain patterns emerge. Each member seems to have a personal enthusiasm for providing the best level of …
Does your team dread coming to the team meeting? Do your employees often end up working through meeting times? This is usually because Team Meetings turn into gripe sessions, or we don’t prepare well and we just ramble on without direction. If we don’t feel our time is being utilized effectively, we aren’t going to feel positively about having the …
“I would like to have it done, I just can’t afford it.” “I know I need to get this taken care of, I just don’t have insurance.” Sound familiar? Many times we do a great job with case presentation, only to miss the opportunity for completing treatment due to financial concerns. Remember, questions about cost are good questions. It is …
Patients pick up on subtle things in dental offices. Almost everybody has some level of anxiety when going into a dental practice. My father used to say “When our anxiety level is up a little bit, our antennae come out.” We pick up things we wouldn’t normally pick up. We notice things we wouldn’t normally notice. We’re irritated by things …
Each year, dental consumers are becoming more demanding. The old paradigm of patients conforming to the wishes and preferences of dentists and their teams is failing. As dentists and providers, we can no longer pretend like we can make commands and the patients will simply follow. To explain this concept, let’s look at new patient appointments: One example of where …
