Dr. Meis: We don’t do it my way, do we?
Heather: We do not.
Dr. Meis: We don’t do it your way?
Heather: We don’t do it my way.
Dr. Meis: What way do we do it?
Heather: We do it the best way.
We all do things in the same way. We use the same materials. We use the same techniques.
It’s not 100% the same, but it’s close; close enough for any doctor to work with any assistant in our office. They know what I’m going to do because we do it that close.
Finding a Better Way
If we find a better way, that’ll then become “our way” and we’ll all do it that way.
I can name numerous changes, both in material and technique, we’ve all adopted because it was a better way.
“Better” means it’s higher quality, lower costs, faster or more comfortable.
If we can make an improvement on two of those, we’re going to make a change on it.
It’s that simple.
Excerpted from The X Factor: How to Build Your Dental Dream Team