I started out with a small practice in rural Iowa (check that this is how he says it), and when it was all said and done we were a 21-op practice. 

It was during our growth that realized how much one team member can impact the practice - both positively and negatively. In this case, it was a very talented new patient coordinator that I didn’t know we relied heavily on for our exceptional case acceptance percentage. 

Then one day she left and her talent left with her.

I didn’t realize how bad it was until the doctors’ schedules started becoming empty.

It was painful. 

We wandered around in that situation for a while.

We didn’t know what to do, but we had to do something. 

That’s when I sat down and really focused on how to fix this. 

I didn’t want to just hire another talented team member to make the problem go away. 

I needed to develop a process or system that I could implement so that the whole team could increase our case acceptance.

Through a lot of trial and error, I was able to discover and build this system.

In the video above, I want to share with you what I found …

• The 4 key discoveries that were impacting the profitability of my practice

• The golden piece of the puzzle to fix my practice

• Key levers we discovered that drive up case acceptance