The Team Training Institute Story

Wendy Briggs has been a practicing hygienist for over 25 years, when she started she was like every other hygienist going about her job serving her patients… but she always knew there was more.  That while she was providing good healthcare to her patients and bringing in good money for the practice it was no where near the potential that it could be!

And one day it hit her… Since hygienists are the front line of almost every dental practice… and since hygienists spend the most time with patients… and since hygienists have the most tools available to help patients have a healthier, more attractive smile… the million dollar question simply was;

Why Aren’t We Maximizing These Strengths?

She spent the next 10 years working to perfect her system that turns hygiene departments into profitable machines providing world-class care for their patients.  Where you could be guaranteed that every patient receives the highest care AND the practice receives optimized production from every chair.

This is only the first step … 8 years ago, Dr. John Meis hired Wendy to come into his already successful practice where they were already producing in the top 1% of the country and after just 1 day his hygiene was up 73%.  And Wendy realized that she had met her dentist clone.

Dr. John had cracked the code for optimizing the dentists production and creating a practice that is bulletproof (or Tiger-proof) just like Wendy had cracked the code for hygiene production.

Dr. John, like most dentists struggled and suffered through frustration and the misery of an under-preforming practice.  He had bought into just about every consultant, every gimmick for getting new patients, for getting referrals, for training his team, until he eventually started to feel like it must just be him.  He had spend hundreds of thousands of dollars on seminars, marketing products, and coaching.

And then one day, he realized that he was operating under the wrong structure – he wasn’t thinking of his dental practice as a business.  When he made this shift he was able to create his system, based on 11 productive practice traits.  Within 3 years he was producing over $225,000 a month in personal production.  And more importantly he had discovered the 5 key systems that were duplicatable in any dental practice regardless of the talent or personality of the doctor and regardless of the talent and personality of any team.

Over lunch, they determined that Wendy was the missing piece to Dr. John and Dr. John was the missing piece to Wendy. And with that the Team Training Institute was born.

Today, with a team of incredible professionals who are living what they teach their systems are revolutionizing dental practices. The Team Training Institute’s programs have a powerful affect on every aspect of the dental office; Doctor Productivity, Hygiene Productivity, New Patient Effectiveness, Front Desk Systems, Practice Operations… every vital piece of the Dental Practice Puzzle.

“It is our mission to show dentists how they too, can double their production, establish their practice and have the freedom to enjoy it!” — Wendy Briggs, President

Our Founders

Wendy Briggs, RDH

Wendy has been called the world’s most famous hygienist.  She is a highly productive practicing hygienist, strategic advisor, international speaker, trainer, consultant and coach. She has directly coached more than 3,718 dental practices in 12 countries around the world.  She has the longest track record of doubling hygiene production.

Wendy has a unique way of connecting with hygienists, they listen to one of their own!

She has consulted and worked with some of the biggest and fastest growing private dental practices, as well as some of the largest DSO organizations in both the United States and Australia, including Heartland Dental, Mortenson Dental & Dental Corp.

As a speaker, she has shared the stage with every “name” in dentistry including; Dr. Tom Orent, Woody Oakes, and the Dawson Academy.  She has appeared at the Chicago Midwinter, the Yankee Dental Meeting, The Greater New York Dental Meeting, The Townie Meeting, Rocky Mountain Dental Implant Institute, The Big Apple Meeting, CDA in San Francisco, the Laser Clinician’s Meeting, and the Academy for General Dentistry.

Her own conferences have included Bill Rancic, James Malinchak (The Secret Millionaire), Rulon Gardner (Olympic Gold Medalist), Larry Gelwix, Dr. Justin Moody, and Samantha Meis (from Shark Tank).

She is a published author for RDH magazine, Dental Town, Dental Economics, The Journal of Practical Dental Hygiene, The AGD Impact, Henry Schein, and others.

Hygiene is her passion… and exploding hygiene productivity, case acceptance and profits are her areas of expertise.


Dr. John Meis was the founder of The Team Training Institute.  An innovator in practice management, marketing, leadership, and team development who at his peak was producing in the top 1% of dentists in the United States.  He multiplied his 1 practice into 6 and is currently a partner in more than 180 dental practices, playing a key role, visiting, coaching and innovating on the ground in these practices.

After extensively studying the most successful dentists, dental practices, and business owners he developed the “Productive Practice Mindset” from which the core principles of the Team Training Institute were created.  The Productive Practice Mindset consists of 11 key habits and attitudes which differentiate them from less successful practices.


Our Coaches

Holly Mitchell

Beginning her career in dentistry as an unpaid intern, Holly has worked her way up to becoming a nationally recognized practice manager, leading her own dental practice to Inc. 5000’s list of America’s Fastest Growing Companies for four years in a row.  As a repeat guest lecturer at NYU’s College of Dentistry, her presentations have been described as “entertaining, informative, memorable,” and “the best.”  Her enthusiasm for strategic entrepreneurialism inspires her team and clients to confront what’s not working and embrace the leader within.  Holly’s mission is to create sustainable growth by leveraging, engaging and inspiring her team and coaching clients to drive profitability and promote a higher quality of life both in and outside of the office.

Karie Garman, RDH

Karie has over 13 years of experience as a hygienist.  She immediately took to the training’s from Wendy Briggs and after her first training; she went from $600 a day in Hygiene production to $1500 and was hooked! Her current record production day is at $3,700.

Her increased production was not only a benefit for her practice, since she transitioned to Production Based Compensation, Karie changed the way she viewed every appointment and the health that she was or wasn’t offering her patients. Instead of viewing every patient as a block in her schedule, she started looking for opportunities to promote new standards of health. By the end of her first production based paycheck she had earned 4 new snow tires. By the end of the second paycheck she had earned a new dining room table.

Before meeting Wendy she had practiced all the standards that previous consultants and dental guru’s had taught the doctor as he traveled and learned. But never UNDERSTOOD the reason why they were practicing the way they were. When she heard Wendy she was excited to learn as a TEAM. It made all the difference to be team trained versus one member learning and trying to implement something new.

This is why Karie is so passionate about helping other team’s see the opportunities that lie within their own practice and show how working together to promote new standards for health will result in patients falling in love with your practice all over again.

Bertha Triche, RDH

Bert has over 32 years experience in dentistry. She is a practicing hygienist and is currently coaching and training for The Team Training Institute, focused on increasing practice profitability and improving hygiene systems. She is a proven top producer in the field and has coached many hygienists to more productive hygiene days. She has worked in all aspects of the dental practice…hygienist, chair side assistant, front desk manager, treatment coordinator, marketing director and most recently office manager. She has a really unique delivery style which is quite entertaining and infused with her passion and enthusiasm for the profession. Bert has been a coach with The Team Training Institute for 2 years now and currently lives in Reserve, LA just outside of New Orleans with her husband and 3 children.


Cathy Ariana

Cathy Ariana is an administrative coach for The Team Training Institute. She develops strategic plans with the doctors and the teams for implementation in order to achieve an increase in practice growth and profitability. She is also involved in practice management for several local dental practices in Oklahoma.

Prior to joining The Team Training Institute she was the Operations Manager for a multi-doctor dental practice for 12 years. She has had over 30 years of experience in healthcare management and is especially talented in helping people develop to their full potential. She is currently serving as Chairman for a local chapter of Stonecroft, a national women’s ministry, and she also leads studies addressing challenges that women face. She has served as the state chairwoman for CureSearch, an organization devoted to finding cures for childhood cancers, as well as Turn Tulsa Pink, another cancer support group.Along with her husband, Dr. Michael Ariana, she enjoys running, traveling, and spending time with their 7 children and 5 grandchildren.