Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excellence, and ensure understanding with patients.

In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice.

When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over?

Learn how Wendy Briggs applies "Moneyball" strategies to dentistry to build dental teams of superstar performers.

Kellie Black is a business coach with The Team Training Institute and she’s joining Dr. John Meis and Wendy Briggs today on the podcast to share her perspective on practice growth.

Many practice owners resist involving the team in analytics and financials because they’re worried about difficult money conversations and the risks involved with transparency.

In-house benefit plans are a great way to serve patients who don’t have dental insurance. Offering your own plans and perks ensures these patients have the financial flexibility to keep up on their preventative care and move forward with needed restorative treatment.

Paige Hood is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got years of experience not only improving her own skills as a hygienist, but also helping others excel.

Kaizen is the Japanese business philosophy of continuous improvement. Toyota famously used this concept to develop its lean manufacturing process and become a leader in quality in the automotive industry.Kaizen can be used in a dental setting as well.

Bert Triche is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got 43 years of hygiene experience and has coached other hygienists for 12 years.